Booking and Cancellation Terms

1. Booking and attending a class

Attendance at a class provided by Concrete Fitness is subject to:
a. You completing the participation information requirements
requested by Concrete Fitness before booking a class.
b. You making a booking for the class being attended
c. You providing appropriate payment for the class you have booked.
d. You being over 18 years old.
e. Classes being booked and paid for via the Gymcatch app or website.

2. Class cancellation

a. You can cancel attendance at a class via the Gymcatch app or website
any time before the start of a class.
b. Concrete Fitness will provide a refund if you cancel any time before
the start of a class.
c. If you paid using a bundle Concrete Fitness will credit back 1 session
to the bundle. If that is not possible then Concrete Fitness will
provide you with a refund by gifting a 1 session bundle. This 1 session
bundle is valid for 1 month after the date of issue.
d. If you paid using a credit or debit card via the Gymcatch app or
website, Concrete Fitness will refund you by gifting a 1 session
bundle. This 1 session bundle is valid for 1 month after the date of
issue.
e. If Concrete Fitness cancels a class, you will receive a session credit. If
you paid using a bundle Concrete Fitness will credit back 1 session to
the bundle. If that is not possible then Concrete Fitness will provide
you with a refund by gifting a 1 session bundle. If you paid using
credit or debit card via the Gymcatch app or website, Concrete
Fitness will refund you by gifting a 1 session bundle. In both cases,
the 1 session bundle is valid for 1 month after the date of issue.
f. Concrete Fitness will give you as much notice as possible if a class is
subject to change.